Frequently Asked Questions
Everything you need to know about passport photos and our service.
How do I take my own passport photo?
Take a selfie with your phone against a plain white wall in good lighting. Upload to our tool — we auto-crop, remove the background, and validate against official requirements in seconds.
What size is a passport photo?
UK passport photos are 35x45mm. US passport photos are 2x2 inches (51x51mm). EU passport photos are 35x45mm. Our tool automatically sizes your photo to the correct dimensions for your country.
Can I smile in a passport photo?
No. Passport photos require a neutral expression with mouth closed and eyes open. A slight natural smile is acceptable in some countries, but a neutral expression is safest.
Can I wear glasses in a passport photo?
Most countries no longer allow glasses in passport photos. The US, UK, and EU all require glasses to be removed. If medically required, you must provide a signed doctor's note.
What background is required for passport photos?
Plain white or off-white background with no patterns, shadows, or objects. Our AI automatically removes and replaces your background.
How long does it take to get a passport photo?
With our service: under 2 minutes for AI validation + digital download. With expert review add-on: under 60 seconds after AI processing. Compare to 1-24 hours at retail stores.
Is this service guaranteed?
Yes. We offer a 100% compliance guarantee. If your photo is rejected, we will reprocess it for free or refund you. Expert Review customers get a 200% money-back guarantee.
How much does a passport photo cost?
Digital passport photos from £2.99 (UK), $2.99 (US), or €2.99 (EU). Compare to £16 at Boots or $16 at Walgreens — our photos are AI-validated and guaranteed.
Can I print my passport photo at home?
Yes. Download the printable 4R (4x6") sheet with multiple photos and print at home on photo paper — costs about $0.20 per print. Or order physical prints delivered to your door.
What is a digital passport photo?
A digital passport photo is a photo file that meets official size and format requirements for online passport applications. Many countries now accept digital submissions — we provide the correct format.
Do you offer a free passport photo checker?
Yes. Upload any photo and our AI will check it against official requirements for free. You only pay when ready to download the processed, compliant version.
Can you take passport photos of babies?
Yes. Lay the baby on a white blanket, take a photo from above, and upload it. Our tool adjusts the crop and background automatically. Babies do not need to have a neutral expression.
What should I wear for a passport photo?
Wear everyday clothes in darker colors that contrast with the white background. Avoid white tops, patterns, logos, uniforms, or anything that blends with the background.
Are online passport photos accepted?
Yes. Digital passport photos from online services are accepted by the UK Passport Office, US State Department, and most EU authorities — as long as they meet the official specifications (which we guarantee).
How does your expert review work?
After our AI validates your photo, a trained expert manually reviews it within 60 seconds. They can approve, reject, or make corrections. If an expert-approved photo is rejected by authorities, we refund 200%.